We don’t offer full-service without delivering the best service.
Awards
We say we deliver, but the proof is in the accolades. eCompanyStore has consistently led the way in innovation, creativity and operational excellence. Our success is most recognized in the solutions we deliver.
Our Awards
- Inc 500 – Fastest Growing Company
- Microsoft Premier Vendor Award
- ASI Top 40 Distributor
- PPAI Web Award Marketing & Branding
- PPAI Pyramid Award
- Interactive Media Award – Outstanding Achievement B2B Solutions
- Interactive Media Award – Outstanding Achievement in eCommerce Solutions
- ASI Power 50
- ASI Best Places to Work Award
- Atlanta Business Chronicle #1 Promotional Merchandise Distributor in Atlanta
Product Testing
Recognizing the importance of product quality and safety, eCompanyStore insists upon compliance not only through reliance on our supplier network, but through in-house initiatives as well. Don’t worry, we have your back.
Product Testing on Import Products
Imported products undergo third party testing on manufacturing materials and decoration methods to ensure they meet all applicable regulatory requirements.
Supplier Partners with Rigid Testing Standards
Our supplier partners perform product testing and factory audits to ensure compliance by their import partners and manufacturers.
Eliminate your product safety risk by choosing a promotional products partner that will monitor this for you!
Your brand deserves the protection and scrutiny of a proven partner.
Quality Assurance
We don't just tout quality assurance; we back it up by taking an active role in forming alliances and creating standards.
eCompanyStore is your trusted merchandise partner, setting the standard for product safety and quality control, so you don’t have to.
We manage our own internal testing processes and have created alliances that ensure the products we source for your programs are safe and reliable, while maintaining the highest quality standards. We have built a supplier network dedicated to stringent quality control processes, ensuring we mitigate those risks, so you can be confident you have a partner you can place your trust in, to safeguard the strength and credibility of your brand.
Diversity
We are proud to foster a diverse environment at eCompanyStore. We are a family of varying cultures, ideas and talents, understanding that the best ideas are often created by the differences we embrace.
eCompanyStore is a privately owned company that recognizes the importance of MWBE services within the promotional products industry. We have an Active Tier Two program and can track your company’s promotional minority spend. These reports are available on a quarterly basis.
Diversity is an essential component to our overall success.
Suppliers
We've built a vast preferred supplier network, including brand-name and trusted manufacturers.
Preferred Supplier Program
eCompanyStore is proud to have partnered with the top suppliers in the promotional products industry, so we can provide quality products with significant cost savings. We place value on consistent quality of goods, product compliance, superior customer service, creative products and on-time delivery from our supply chain. Each of our preferred suppliers enters into a mutually beneficial trade agreement to ensure Fair Trade & Labor practices, as well as ensuring products are tested and meet all CPSIA or other applicable requirements. Safety and product quality is a top priority; we don’t take it lightly, and we won’t stand for anything less.
Technology
eCompanyStore has invested heavily in the technology infrastructure that supports our model. We have a flexible online solution built on Microsoft’s .Net framework, while our business platform is powered by SAP.
We built our solution from the ground up, on a world class ERP platform unmatched by any competitor in the industry.
Our proprietary eCommerce solution has been tailored to the unique requirements of our customers and developed into a framework that can easily scale. Wrap it all up with technology experience that allows us to customize and integrate to meet any demand, and you’ve got the best of both worlds: flexibility and security.
Keep it simple, to the benefit of all our customers.
Customer Satisfaction
Time and again, we have delivered on a record of success and satisfaction. As a result, our client partnerships have endured as we have grown together, building brand merchandise programs that withstand the test of time.
What sets us apart--besides creative products and world-class online stores?
Our customer intimate business model guarantees we strategically align a support team to deliver consistent and unrivaled service levels.
From Customer Care support, to direct contact with your dedicated Account Management team, we are ready to create a promotional product plan that works and delivers--on time and on budget.
Fulfillment & Distribution
We won't rest until the last package is delivered with a level of accuracy and efficiency that ranks us among the best in the business. Yes, we truly know logistics.
We pride ourselves in our distribution expertise and the reliable team behind it. We utilize scorecards to benchmark our performance, keeping our system error-free so you can rest assured we’re shipping the right packages every time. We deploy every means possible to deliver, because being perfect doesn’t have to be impossible.
Our job is never finished, even after we deliver.
Accounting
Because of our highly sophisticated technology systems, we can provide invoicing tailored to meet your purchasing/invoicing rules. Simply put...you describe your purchasing and invoicing system and we will build the compatible methods of approval and payments.
Flexible Methods
Because of our highly sophisticated technology systems, we can provide invoicing tailored to meet your purchasing/invoicing rules. We can fully integrate the purchasing and payment process or we can provide individual invoices, credit card processing (P-Car, Corporate or Personal), Summary Bills or detailed cost center methods. Simply put... you describe your purchasing and invoicing system and we will build the compatible methods of approval and payments.
Reporting
We know that the performance and data metrics around your program are important to you. That’s why we have a secure online reporting portal that provides you up to date information on a wide variety of data pertaining to your program. ……from Inventory levels to registered users; from top selling merchandise to sales by category….. if you want to know about it – we can report on it!
Audits
eCompanyStore employs the services of Porter, Keadle & Moore each year to conduct an independent audit. Our partners are welcome to conduct any additional audits of our contractual agreements upon request.
“Thank you so much for all of your help with the WPC Giveaways. Even with the economy being bad and attendee numbers unknown, you made the whole giveaway process completely painless. You are such a pleasure to work with. Thank you for taking my many requests and always being so quick to give a thorough answer. I appreciate it!”
CRG Events Manager
(for the Microsoft Worldwide Partner Event 2009)